Ms. Jennifer Laurence was privileged to speak at the 2015 Domestic Estate Managers Association national convention in Orlando, Florida, addressing 200 of her peers in the domestic service industry. She spoke about a touching moment of professional courtesy shown to her during a family crisis, and how it touched her deeply. Transitioning this story, she used it as an example of how those in private service can show their colleagues this type of professional courtesy and how this "revolution of kindness" might elevate the industry as a whole.
A call to help the association flourish on the local chapter level, Ms. Laurence's message touched many, as several people who heard her message have contacted her to say how much they appreciated her encouraging advice. She was pleased to share this story and was proud that the message of kindness and professional courtesy made a positive impact on those in attendance.