Ms. Laurence on the "Five Star Service" Podcast: The Future of Change Management in Luxury Estate Services

Five Star Service

Ms. Laurence was recently a guest on the Five Star Service live podcast on Clubhouse, where she discussed the future of change management in luxury estate services. It was a joy for her to engage with such an inspiring community and contribute to the ongoing conversation about leadership and innovation in this elite industry.

She expressed her gratitude for being part of the Five Star Service platform, recognizing it as a valuable space for professional connection and growth. The episode emphasized the need for adaptation and continuous learning in a rapidly changing sector, inspiring listeners to advance their work in the private service industry.

For those looking to dive deeper into the discussion, be sure to check out the Five Star Service podcast on Clubhouse conversations, where thought leaders like Ms. Laurence are shaping the future of luxury estate services.

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Jennifer Laurence is the founder and president of Luxury Lifestyle Logistics, a leading estate management consulting firm renowned for elevating service standards in ultra-high-net-worth (UHNW) luxury residential estates. With over 25 years of distinguished experience in hospitality and private service, she is a trusted authority in estate operations, specializing in optimizing household workflows, developing bespoke service protocols, and cultivating high-performing teams. Jennifer advises estate owners, family offices, and private service professionals on staff training, leadership development, conflict resolution, and guiding estates through organizational change and service culture creation. As a Doctoral Candidate in Organizational Leadership, she blends academic research with hands-on estate hospitality expertise, uniquely positioning her to drive operational excellence and foster collaborative, results-oriented estate teams. As Principal Liaison Director for the Private Service Alliance, she actively contributes to industry advocacy, thought leadership, and best practices. Her insight ensures that every facet of estate management—from daily service delivery to long-term operational strategy—meets the highest standards of precision, discretion, and sophistication for the families she serves. 

📍 Website: Luxury Lifestyle Logistics

📍 LinkedIn: Jennifer Laurence